Performs customer facing onboarding activities, including customer discovery, desired outcome creation, and platform training.
Executes against key onboarding KPIs, including key milestone achievement, response time, and customer satisfaction.
Works with customers to understand their needs and goals to provide tailored guidance in adoption of Cision platform.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel. Cision has over 75,000 companies as customers.
Performs customer scheduling functions via high-volume customer phone calls, emails, and online scheduling requests.
Communicates with team members regarding schedule additions/changes.
Communicates with hospital staff and/or doctors regarding schedule additions/changes.
ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model.
Analyzes and answers inquiries regarding pharmacy claims adjudication.
Adjudicates pharmacy claims and processes pharmacy claims for payment.
Performs varied activities and moderately complex administrative/operational/customer support assignments.
Humana is committed to helping people live healthy lives, creating personalized experiences, and working collaboratively. They offer medical, dental, and vision benefits, a 401(k) retirement savings plan, and paid time off.
Resolve customer concerns effectively and efficiently
Build sustainable relationships and trust with customer accounts through open and interactive communication
Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams & place their operations on autopilot.
Applies knowledge of client’s business requirements to execute successful print/direct mail programs
Engages clients to gather job specifications and translates their requirements into detailed manufacturing and shipping/postal instructions
Acts as a communication link between external clients and all internal departments, as a primary point of contact
RRD provides marketing, packaging, print, and supply chain solutions. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, it brings expertise and scale to transform customer touchpoints.
Assist in resolving customer complaints and disputes while maintaining detailed records.
Monitor sales performance, track trends, and communicate insights to the management team.
Provide information and support to the sales team and respond to customer and prospect queries.
DLM Remote Support Services provides sales support and customer relationship management solutions. The company emphasizes team collaboration and goal-oriented performance in a professional environment.